Commercial Trade and Letters of Credit Operations Compliance and Risk Manager The Commercial Trade and Letters of Credit Operations Compliance and Risk Manager is responsible for managing and coordinating all operations risk and compliance activities servicing the Letters of Credit and Trade Services operations in association with the commercial product offerings within a

Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience Gain knowledge, demonstrate and maintain a working knowledge of

Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience Gain knowledge, demonstrate and maintain a working knowledge of

Essential Functions Operational Excellence Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed. Identifies and resolves equipment issues Identifies and assists in implementing process improvements or new processes launched from corporate Identifies and takes action on needs for efficient operations

New Business Development and Cross Selling Generates new product relationships from new and existing Small Business clients, including but not limited to demand deposit/operating accounts, cash management and payments services, Business Loans, Business Lines of Credit, Commercial Real Estate Loans, SBA, and various other banking products and services. Regularly conduct in

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Project Execution/Risk Management Provide expert leadership and oversight to a highly complex, visible, and large budget program and bring to successful completion on time, on budget and delivering project business benefits. Provide expert management of risk management plans to decrease the probability and impact of events adverse to the project. Provide awareness on the

Program Planning/ Execution Provide expert leadership in the Operations execution of the Commercial Loan Servicing modernization program. Serve as primary point of contact/lead for Reporting and Dashboard efforts related to the program (across multiple business lines and multiple functions). Work effectively with technology organization to ensure solutions are fit for pur

Partner and liaise with First Line of Defense (Business Control Officer, Process & Control Owners, and AU Owner), Second Line of Defense, and other risk partners to ensure RCSA program elements are adhered to are executed in accordance with RCSA policy and framework. Facilitate the RCSA process across various business units, ensuring that risks and controls are comprehens

Directs the strategy and growth of the wealth platform workflow to develop framework and oversight for new business solutions. Architect and drive short and long term project management of large scale to drive teams, systems and procedural changes or improvements for Wealth account opening. Leads major initiatives to develop and enhance the technological and procedural co

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Team Leadership Leads a team of loan syndications colleagues that are responsible for growing NII through arranging, and distributing syndicated loans, other capital market debt facilities, and administrative agent operations. Deal Team Lead Lead the deal team executing on mandates won. This ranges from due diligence up, running the bank meetings and on through documentat

Program Planning/ Execution Provide expert leadership and oversight in the Operations execution Syndicated Loan Portfolio Work effectively with internal users, external third parties. Build and execute effective Operational readiness plan for this population, including of ensuring communication and updated to member banks and Agent banks as appropriate. Serve as primary p

Accounting Operations Management Oversee and manage the Consumer Loan Accounting team to ensure timely and accurate accounting for loan origination, settlement and servicing activities, including review of journal entries and account reconciliations to ensure proper accounting. Reviews the consumer financial loan activity (disbursements, payments, adjustments, sales, and

Strategic Project Management Manages Transformational projects to implement and sustain best in class frameworks and execution methodologies, focused on enabling and driving new levels of business performance. Leads business development and approvals, requirements, testing, stakeholder engagement, communications/training, and evaluation of results. Manages the strategy as