Change Management Lead the development and implementation of a comprehensive LRR Library. Develop, implement and oversee the day to day Regulatory Change Management Process (RCM) processes, controls and procedures to ensure compliance with regulatory requirements. Develop and maintain key risk indicators (KRIs) relating to the RCM. Communicate regulatory changes across th

Manager, Corporate Compliance Risk Assessment The Manager of Compliance Risk Assessment reports to the Director of Enterprise Risk Assessment and is responsible for identifying, analyzing and mitigating potential risks associated with regulatory compliance within the Bank. They will oversee the development and implementation of policies and procedures to support the Corpo

TPR Archer Process Design & Data Maintenance Translate regulatory requirements into program elements (SOC/SOX, Consumer Data Privacy and Protection). Identify, prioritize, and lead process and system enhancements, manage defect tickets to resolution. Develop associated change management plans and training. Develop enhancement projects (write requirements, develop, and exe

Third Party Risk Program Administrator Third Party Risk Lead reports to the Third Party Risk (TPR) Manager. Responsible for managing, executing, and improving governance and infrastructure elements of Comerica's TPRM program. Assist in governance committee reporting and communication of TPRM initiatives. Monitor regulatory developments and emerging risks that impact TPRM

Performs the daily operations of Gordon Food Service Stores including sales, customer service, stocking, inventory management, preparing products, operating a cash register and maintaining store conditions. Promotes, sells and signs up customers for Store programs (loyalty) and services (Menu Wizard, Express Ordering, Gift Cards, etc.) to increase customer relations and r

Performs the daily operations of Gordon Food Service Stores including sales, customer service, stocking, inventory management, preparing products, operating a cash register and maintaining store conditions. Promotes and sells Store programs (loyalty, etc.) and services (Menu Wizard, eCommerce, Express Ordering, Gift Cards, etc.) to increase customer relations and retentio

Performs tasks related to customer dispute resolution and balancing of transaction processing errors, with a working knowledge of research and resolution processes specific to Enterprise Payments Investigations. Performs analysis, troubleshoots, and resolves case types in one of the following channels Visa, ACH, Wire, or Paper Investigations. Responsible for individual wo

Risk Partnership Knowledge Extensive knowledge of end to end processes to be able to serve as a subject matter expert for operational performance issues that arise. Responsible for more complex business areas and topics. Analysis of RCSA Collaborate with the first line business experts to create a real time RCSA to define and document business processes and new initiative

Develop recommendations for product, service, channel and/or subsequent enhancements. Assist with competitive positioning and integration into sales process. Manage & evaluate performance within key financial metrics. Assist and/or lead project planning process. Form and manage project teams across department and/or Bank. Assist with implementation and delivery within agr

Risk Identification, Change Management and Risk Assessments Identifies risks in formal process (RCSA) and on an ongoing basis in the normal course of business. Monitors the internal and external environment to identify changes in existing risks or new/emerging risks. Understands how to identify a material change and initiates the change mgt process. Executes risk assessme

Project Execution/Risk Management Provide expert leadership and oversight to a highly complex, visible, and large budget program and bring to successful completion on time, on budget and delivering project business benefits. Provide expert management of risk management plans to decrease the probability and impact of events adverse to the project. Provide awareness on the

Program Planning/ Execution Provide expert leadership in the Operations execution of the Commercial Loan Servicing modernization program. Serve as primary point of contact/lead for Reporting and Dashboard efforts related to the program (across multiple business lines and multiple functions). Work effectively with technology organization to ensure solutions are fit for pur

Partner and liaise with First Line of Defense (Business Control Officer, Process & Control Owners, and AU Owner), Second Line of Defense, and other risk partners to ensure RCSA program elements are adhered to are executed in accordance with RCSA policy and framework. Facilitate the RCSA process across various business units, ensuring that risks and controls are comprehens

Partner and liaise with First Line of Defense (Business Control Officer, Process & Control Owners, and AU Owner), Second Line of Defense, and other risk partners to ensure RCSA program elements are adhered to are executed in accordance with RCSA policy and framework. Facilitate the RCSA process across various business units, ensuring that risks and controls are comprehens

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que