Job Description

General Purpose of Job:

Under general supervision of Patient Financial Services (PFS) Continuing Education Coordinator (CEC), the CEC Specialist will be responsible for assisting in the development of a formalized training and education program for Associates within the PFS Department. The CEC Specialist will support similar initiatives in the Admitting Department.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Assist in developing and maintaining a comprehensive billing and compliance training program for PFS Associates, both existing and new.
• Train new and existing Associates on accurate claims submission to all insurance carriers.
• Analyze program memorandums and provider bulletins for necessary changes in billing procedures.
• Develop and recommend to the CEC written departmental billing policy and procedures consistent with the department compliance plan and payer regulations.
• Assist in developing and maintaining a competency test for PFS Associates in order to evaluate knowledge and understanding of policies, procedures, and billing compliance.
• Attend meetings and present information to Departments within the health system as required.
• Develop and coordinate job shadowing with new PFS, Customer Services, Admitting, and Financial Counseling Associates.
• Attend monthly staff meetings and present updates with CEC as required.
• Assist in the production of the PFS Newsletter.
• Fill in, as required, for special A/R and billing projects or staff vacancies as determined by the PFS leadership.

Job Requirements

General Requirements	None
Work Experience	Minimum of three years of experience in related revenue cycle position.
Education	High School Diploma or GED Associate degree preferred
Specialized Knowledge and Skills	Knowledge of information systems and their application to the business needs of complex medical providers. Software skills in general office products (Microsoft Office). Detailed knowledge of various third party and governmental billing regulations. Ability to analyze complex billing situations. Some experience in training and education. Excellent communication skills (written, oral, and listening) Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.