Position Goals:

Perform a variety of maintenance and transactions to service and support Commercial Loans. Tasks are to be performed in a timely and accurate manner as deemed critical in accordance with Regulatory requirements and departmental procedures. To Be successful in this position, one should be flexible with regards to tasks assigned and be willing to learn multiple tasks as needed.

Essential Duties and Responsibilities:

1. Support the commercial loan sales team by extending he FMB mission through responsiveness to internal business partner phone calls, emails and other communication request methods in a professional, thorough, accurate and timely manner.
2. Complete commercial loan maintenance submitted via Workflow or other authorized channels escalating the issue or resolution when necessary.
3. Process loan transactions for payments, payoffs, exceptions, reversals, escrows, and corrections, etc.
4. Provide backup support for department wire transfer processing, transaction entry approval, loan history research.
5. Assist with testing Core Processing system enhancements.
6. Participate in special projects as assigned from Manager.

Position Requirements:

Education - High school diploma or equivalent (GED).

Experience - Two (2) years of financial service, customer service, or related processing experience.

Physical - Must be able to lift up to 50lbs.

Extended sitting for up to 3 hours at one time.

Ability to stand, reach, stoop and use of hands and arms to grasp and manipulate objects and climb step ladders.

Preferred Requirements:

Prior banking experience.

Experience with Microsoft Outlook, Excel, and Word.