Director of Valve Sales - Forberg Smith
Wyoming, MI 
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Posted 3 days ago
Job Description
Position: Director of Valve Sales - Forberg Smith
Location: Wyoming, MI
Job Id: 1850
# of Openings: 1
Director of Valve Sales
About The Kendall Group
Forberg Smith, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Director of Valve Sales position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Division Manager, the Director of Valve Sales is a key member of the Outside Sales Team. The Director of Valve Sales will be responsible for leading and managing a team of Product Specialists and valve product lines. The person in this role will be responsible for setting sales goals, developing sales strategies, motivating and coaching your team to achieve those goals. The Director of Valve Sales will also work closely with other departments, such as marketing and operations, as well as key vendors, to ensure that all aspects of the sales process are running smoothly.
Exciting work you will do:
The essential duties and responsibilities of the Director of Valve Sales position will consist of, but are not limited to, the following:
  • Develop and implement sales strategies to achieve revenue targets
  • Contribute strategic insights to product evaluation processes, identifying and recommending additions to our product portfolio as deemed necessary for enhancing our offerings
  • Support all geographies in technical support, critical valve alignment, forecasting, planning and implementation where Galloup, Forberg Smith and Merlo reside
  • Products to include all process valving and regulators for manual, automated and control products along with all valve accessories from solenoids, top works, specialty brackets and extensions
  • Primary leadership contact for valves with key principles, vendors as well as all senior management within the Kendall Group. Work closely with other GFSM management for a unified go to market strategy
  • As a leader model Service Excellence with your team
    • Provide leadership, direction, growth, and mentoring
    • Adhere to company values and foster a culture of belonging and recognition
    • Build strong connections with our customers and service delivery
    • Invest in leadership and self-growth through participating in continuous improvement, learning, and development
  • Monitor and analyze sales performance metrics to identify areas for improvement
  • Facilitate the professional development of sales representatives by leveraging functionalities within our Customer Relationship Management (CRM) system; improve sales force effectiveness through the annual sales planning process including periodic review; develop and implement counter measures as required
  • Support strategic company initiatives impacting field sales organization, including but not limited to supplier partnership programs, sales promotions, e-commerce, Total Cost of Ownership (TCO) and integrated solutions
  • Develop and maintain relationships with key accounts
  • Collaborate with other departments to ensure best in class customer service strategies, customer satisfaction and retention
  • Conduct regular market research to understand customer preferences, emerging technologies, and competitive landscapes
  • Prepare and present sales reports and forecasts to senior management
  • Attend sales and other company meetings as requested; may attend industry shows and conventions
  • Perform other duties as assigned
Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Building Team Morale
  • Managerial Courage
  • Developing Talent
  • Process Management
  • Awareness of the needs of others
  • Problem Solving
  • Teamwork and collaboration
  • Priority Setting
What you'll need:
  • Work Experience: 7 years' selling experience and 5 years' of management experience; extensive knowledge in multiple areas - Applications, Products, Industry's and Markets
  • Required Education: Bachelor's degree or equivalent combination of skills and experience
  • Analytics/Computer Skills: Experience working with MS Office; intermediate to advanced Excel; ability to learn new software; ability to decide which products to focus on and how best to reach customers
  • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
  • Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
  • Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Frequent sitting, driving, and getting in and out of a vehicle
    • Ability to see/sit/stand/walk/talk and hear
    • Ability to lift/move/carry up to 50lbs
    • Ability to be on your feet for 8 hours a day
    • Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
  • Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipment.
  • Estimated Travel: 50% with overnights
  • Driver's License: Must possess and maintain a valid driver's license
Qualifications we prefer but don't require:
  • Work Experience: 10 years' previous selling, preferably with a related product line, or with end users in an industrial or technical environment; experience interfacing or supporting a direct sales force
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
7+ years
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