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Why join us?
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Why join us?
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
About this opportunity
MillerKnoll is looking for a Senior Digital Product Manager - Retail Systems to join our Digital Product team. As a Senior Digital Product Manager- Retail Systems, you will own and support requirements gathering, prioritization, and delivery of new features and functionality in our retail systems environment, including Order Management Systems (OMS), Point of Sale (POS), Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP).
What You'll Do
- Responsible for defining and executing a multi-year product strategy for Retail Systems, with a focus on the Order Management System (OMS)
- Defines product features and requirements and leads the implementation of new digital products and/or digital product updates.
- Ensures that all necessary user acceptance, performance, and post production testing is conducted and documented according to MillerKnoll testing guidelines.
- Leads cross-functional project teams to implement and maintain product features.
- Drives execution through prioritization of large enterprise level projects and initiatives
- Manages third party vendors for their portfolio of products
- Utilizes analytics and customer research to measure product effectiveness and to direct future product development.
- Leads complex tactical and strategic decision making regarding product functionality
- Responsible for frequent and accurate communication to stakeholders
- Performs additional responsibilities as requested to achieve business objectives.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
- Bachelor's degree in computer science, Marketing, or related field OR equivalent experience.
- 6-7 years of digital product management or related digital experience in a consumer-facing product role.
- Experience in impact analysis and process flow documentation
- Strong experience in managing backend eCommerce and retail systems, including one or more of the following: ERP, OMS, WMS, POS
- Understands the end to end in one or more of the following: order lifecycle, including order sourcing logic, inventory visibility, WMS integrations, payment integrations
- Experience leading product implementations with a third party vendor
- Strong analytical skills
- Experience in requirements analysis and definition.
- Demonstrates excellent written and verbal communication skills, including professional presentation skills.
- Must be able to perform all essential functions of the position with or without reasonable accommodations.
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.