Position Summary:

The Family Store Assistant Manager supports the store manager with the planning, administering, monitoring, and evaluation of the day-to-day operations ensuring compliance with established policies and procedures. Works alongside store associates to assist customers. Serves as the manager in the absence of the store manager.

Essential Responsibilities:

• Assist in the supervision of clerks in performance of duties to ensure compliance with directives and guidelines.
• Assist with the training for new personnel.
• Assist with ensuring cash receipts are banked at end of business day and information is sent to appropriate personnel as required.
• Attend monthly staff meetings for managers and keep personnel informed of new policies and directives.
• Assist with leadership of customer development and retention plans to ensure an excellent customer experience
• Report safety hazards. Responsible for the protection of personnel, property, and building.
• Report to Manager any detrimental behavior by clerks.
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High school graduate or equivalent (required), Associates degree (preferred), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 2 years experience in retail sales

Skills, Knowledge & Abilities:

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Proficient in operating Point of Sales System

Certificates and Licenses:

• Must have and maintain a current valid chauffer's license and pass the Salvation Army Motor Vehicle Record check (MVR)
• Complete Safe From Harm training, and keep current as needed