Own the roadmap of competitive & engaging market offering for the Sports Trading Product Platform across Digital and Retail Work closely with third party data providers to ensure requisite data is sourced, integrated, and supports internal tools and external consumer facing product. Ensure your initiatives and backlog are prioritized in sync with the business and product

Position Senior Manager, CRM Performance Location Jersey City, NJ Remote Status Hybrid Job Id 2396 # of Openings 1 Senior Manager, CRM Marketing Performance Jersey City, NJ About Us We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations MGM Resorts International and Entain Grou

Responsible for daily campaign execution, managing customercommunication through email, push notification and onsite channels and ensure the best possible player experience. Responsible for briefing and managing BetMGM Rewards assets. Be the creative counterpart for the Loyalty Marketing Manager to ensure promotionsare relevant and engaging. Coming up with new concepts to

Serve as the Information Security department lead with both direct and indirect leadership responsibilities across the Information Security program. The role is strategic, requiring broad mastery of the cyber security, IT and risk programs in a complex IT and financial sector enterprise Interface extensively with executive leadership on corporate risk priorities, business

Concept, design, and execute high quality content across all relevant social and digital channels in real time. Produce original content daily that establishes BetMGM as best in class. Collaborate with team members on planning, ideation, design, and overall workflow. Strategize for growth of engagement and following on Instagram, Twitter, TikTok, and YouTube Strong knowle

Raise purchase orders on the company procurement system Monitor the purchase order approval flow to ensure timely approvals Work closely with business stakeholders to create purchase order, review and receipt goods and services when appropriate Weekly review and approval of expenses and corporate credit card charges on Concur Create and Maintain vendor files to ensure all

Continuously monitor updates to online gaming and sports wagering regulations Work cross functionally across departments within the Company, often switching between competing priorities on a daily and weekly basis Assists with periodic reviews of products and services, ensuring compliance with regulations or detecting potential areas of non compliance Provide all departme

Assist Internal Audit leadership with maintaining a compliant Internal Audit methodology, including all supporting materials (e.g., policies, procedures, workpaper standards, charters, etc.) and oversight/governance structure Participate in operational, regulatory compliance, and financial audits of business, as determined in the approved annual Internal Audit Plan Assist

Creates and executes marketing project plans and revises as appropriate to meet needs, milestones, and requirements. Identifies resources, assigns responsibilities, and follows up on task progress and completion as part of the company's Go to Market plan. Manages day to day operational aspects, leads ongoing communication, and drives resolution of risks and blockers to en

Perform daily finance reconciliations and regulatory submissions across multiple channels and states on a timely basis. Become knowledgeable in BetMGM's revenue cycle and reporting process and assist in performing month end reconciliations. Flag up reconciling differences and lead daily investigations to resolve, including any necessary follow up. Work closely with the BI

Oversee team of 20+ Payment Associates. Develop training, quality assurance, and learning and development plans for team members. Ensure BetMGM recovers the maximum amount in disputes by verifying correct workflows are being followed for the analysis and response to chargebacks, and that service levels for response time are being met. Perform monitoring of chargeback repo

Collaborate with cross functional team members to identify and curate relevant, engaging stories, news, and information to share across internal communications channels for employee audiences. Create clear and engaging written and visual content, including PPT slides, graphics, photography, feature articles, newsletter highlights, emails, scripts, and other materials, tai

Assist the social media team to concept, design, and executing high quality content across all relevant social and digital channels. Produce and design social content (copy and visuals). Create engaging social media content (including photos/video, GIFs, Instagram stories) to illustrate brand messaging, marketing initiatives, and product promotions. Innovation is an impor

Become the primary point of contact for all customer inquiries via e mail/ phone/ live chat, and represent the company in a polite, professional, and courteous manner Assess situations, identify issues, and follow established Standard Operating Procedures to resolve complications, as well as anticipate, meet and exceed our customers' needs and expectations, and achieve ag

Become the primary point of contact for all customer inquiries via e mail/ phone/ live chat, and represent the company in a polite, professional, and courteous manner Assess situations, identify issues, and follow established Standard Operating Procedures to resolve complications, as well as anticipate, meet and exceed our customers' needs and expectations, and achieve ag