OF DUTIES The Sr Director Mechanical Operations has overall responsibility and oversight, within a transportation region, for the activities, processes and results emanating from various inspection, servicing and repair functions designed to enhance equipment reliability that will positively and continuously impact customer satisfaction. This role will also collaborate wit

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. ESSENTIAL FUNCTIONS Works in a fast paced environment onboard trains. Coordinates work and supervises a team of food and wait staff responsible for the provision of food and beverage s

OF DUTIES Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Utilizes a variety of test equ

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and

OF DUTIES Serves as an Amtrak nationwide Industrial Hygiene subject matter expert and will assist the Sr Mgr Occupational Safety Programs in developing, implementing, and maintaining Amtrak's company wide Occupational Safety Program to 1) provide the highest degree of safety and health for employees; 2) identify hazards and minimize employee injuries and risks; and 3) comp

OF DUTIES The Program Manager for Testing and Commissioning is responsible for assisting in the delivery of the Hudson Tunnel Project. This position will encompass multiple phases of the project, cross departmental interfaces, multiple technologies, geographies, and Amtrak assets. The Individual in this role work independently with guidance by the Sr Program Manager of Tes

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and

OF DUTIES Performs general police duties, processes and operations for the protection of life and property and enforces federal, state and local laws, prevents crime and preserves peace in a railroad surface transportation environment. COMPENSATION AND BENEFITS The starting rate of pay for this position is $65,601 (candidates who require police academy training). 5 Year La

OF DUTIES The Lead Employee Assistance Counselor is responsible for managing and designing behavioral health interventions for individuals and workplace groups that enhance the overall wellbeing of employees. This includes providing professional, confidential, and timely provision of behavioral health services to employees and their dependents for emotional and behavioral

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and

OF DUTIES Provides technical, logistical, and administrative support to the Manager Engineering Production for the efficient and cost effective management of large scale construction/production work on the right of way. Work in both the office and in the field in all types of weather conditions to support a 24/7 operation. ESSENTIAL FUNCTIONS Observe field activities to en

OF DUTIES This position is for the major capital improvements included in Amtrak's Capital Delivery Infrastructure group, including the Hudson River Tunnel Program and other major programs. These programs will modernize and transform a critical section of the Northeast Corridor. The Project Director will play a pivotal role in the success of these programs, and in collabor

OF DUTIES The Director of Services and Standards leads a team that researches, defines, validates, documents, and communicates service standards and policies across Amtrak's network, with the goal of providing managers and frontline employees clear service guidelines and expectations related to delivering consistent high level of service to our customers while onboard trai

Responsible for inspection, testing and maintenance of plumbing, hydraulic and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Troubleshoots equipment to determine