Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Strategy Facilitate development of a technical strategy that supports both the Domain strategy and the Enterprise Architecture strategy. Provide direction and oversight for design/development activities within the specified Domain. Lead the identification and analysis of Domain business drivers that determine key architecture requirements. Develop and maintain strong rela

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

During the program, participants will have the opportunity to Develop strong working relationships with all levels of colleagues including senior leadership Participate in projects, journeys, and operational activities Identify, evaluate, and determine areas of risk and mitigation tactics Identify and recommend enhancements to existing processes/procedures Present rotatio

Work with a global team of Infrastructure Engineers to maintain corporate security posture on premises and in the cloud Lead multiple security projects simultaneously Support Cloud Security Services including firewalls, load balancers, security groups, ACLs, SASE, and SSE Responsible for designing, engineering, and supporting corporate and global firewalls, cloud security

Design, develop, and maintain hypervisor solutions for virtualization platforms. Collaborate with multi functional teams to understand system requirements and ensure detailed integration. Implement and optimize virtualization technologies for performance, scalability, and reliability. Address and resolve issues related to hypervisors, virtual machines, and associated infr

The IT Security Analyst position is responsible for the day to day monitoring of University systems for intrusion, log management, vulnerability management, endpoint compliance, management of day to day security threads, and enforcing day to day IT security policy. The individual will also provide security analysis and design assistance to other IT units and investigate s

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Governance Support Develop, maintain, and champion security governance frameworks involving the business. Lead business security updates for lines of business during committee and organizational meetings. Assist business with regulatory compliance to applicable laws and security regulations. Compare proposed business solutions to applicable policies and procedures during

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as